Return Policy
Last updated: February 2025
This Return Policy applies to any purchases made through or in connection with Arvionis. We aim to be clear and fair for customers in Uganda.
Eligibility for returns
Return eligibility (including time limits and conditions) depends on the specific product and the terms of the seller or distributor. Please keep your proof of purchase and contact the seller or our contact channel for return requests.
Process
To request a return or refund, contact us via the details on our Contact page. We will direct you to the appropriate process. Returns may be subject to restocking or shipping policies as stated at the time of purchase.
Refunds
Refunds, when applicable, will be processed in accordance with the payment method and the policy of the seller. Refund times may vary.
Uganda
For customers in Uganda, local consumer protection and NDA-related rules may apply. We will handle returns in line with applicable Ugandan law and our terms.